No sales spin. These are the things founders actually ask before deciding whether to work with us.
Probably not yet — and we'll be straight with you about that. Below $5M, the cost of a formalized inventory system usually outweighs the benefit. You're not quite at the stage where spreadsheets are the thing breaking your growth.
That said, if you're growing fast and can see $5M in the next 6–12 months, it's worth a conversation now so you're not scrambling to fix things mid-scaling.
No. We build around what you already have — QuickBooks, Shopify, Amazon, your 3PL. The whole point is that you shouldn't have to rip out systems that are working just to get your inventory under control.
We connect and organize. We don't replace what's already solid.
That's exactly the kind of complexity we're built for. Multi-channel is where spreadsheets collapse fastest — different order sources, different fulfillment timelines, different data formats, all supposed to reconcile into one inventory count.
We've done this. The first thing we do is map out every channel and every data flow before writing a single line of code.
It's not a problem — it's actually our default assumption. Most of our clients are the founder, the COO, and whoever picks up what's left. We build systems that your team can actually run day-to-day without a full-time technical person managing them.
We also stay close after launch. You're not handed a manual and left alone.
First call is just us understanding the situation — your channels, your warehouses, your current mess, your deadline. No pitch deck.
If it's a fit, we scope a specific first deliverable together. Not a six-month roadmap — something concrete you can see and use within weeks. From there we work in short cycles, building on what's working and cutting what isn't.
For most clients, the first working system is live in 4–8 weeks. Not perfect, not complete — but real data flowing into one place instead of six spreadsheets.
If you have an audit coming in three weeks, tell us that on the first call. We've worked under tight deadlines before and we'll be honest about what's achievable in the time you have.
Yes. Messy starting points are the default, not the exception. We've walked into operations with five versions of the same Excel file where nobody knows which one is current, physical counts that don't match any of them, and purchase orders that live in someone's email inbox.
We don't charge a penalty for starting messy. We've seen worse, and we know how to build a path forward from it.
This is one of the most common trigger events we see — and yes, it's one of the things we specifically built for. Wholesale buyers want 90-day visibility, lot tracking, and clean SKU-level data. Most companies at your stage don't have that sitting in a spreadsheet.
Tell us the date. We'll tell you exactly what's achievable and what's not, and we won't oversell you on what we can do in the time you have.
We charge flat monthly fees — so you know exactly what's leaving your account before the month starts. No hourly billing, no surprise invoices when things get complicated, no large retainer before we've proven ourselves.
The specific number depends on what we're building. We scope it together on the first call, and we don't start until the scope and the cost make sense for where your cash is right now.
No long-term lock-ins. We work month-to-month once a project is scoped. If something isn't working, you should be able to walk away — and that accountability keeps us focused on delivering results, not just managing a contract.
Yes — everything we build for you is yours. Code, systems, documentation. We don't hold your data or your tools hostage.
Some clients keep us on for ongoing support and iteration. Others take what we build and run it themselves. Either way works, and we set you up to be self-sufficient from day one.
We hear this a lot. The typical failure looks like: big scoping document, six-month timeline, something gets delivered that doesn't match what was discussed, and the agency moves on to the next client.
We work differently on purpose. Small client roster — we don't take on more than we can personally manage. Short cycles — you see working software in weeks, not months. And Luis is personally involved in every engagement, not just the sales call.
We can't prove that in a FAQ. But we can get on a call, and you can decide from that conversation whether this feels different.
Email Luis directly or fill out the qualify form and we'll respond personally — no auto-replies, no drip campaign, no sales pitch if we're not the right fit.
